{"id":13,"date":"2025-01-15T10:04:52","date_gmt":"2025-01-15T10:04:52","guid":{"rendered":"https:\/\/lowboss.ca\/?page_id=13"},"modified":"2025-01-31T05:04:01","modified_gmt":"2025-01-31T05:04:01","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lowboss.ca\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retours"},"content":{"rendered":"
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Lowboss Ltd wants you to be completely satisfied with your purchase. If you have any issues with the products you\u2019ve received, please send an email to Sales@lowboss.ca and our team of experts will work with you to find a lasting solution.\u00a0<\/p>

If you wish to return, exchange, or cancel any items on your order, please contact our customer support on Sales@lowboss.ca<\/strong> et nous serons plus qu'heureux de vous aider. Veuillez noter que nous ne pouvons pas garantir que les commandes puissent \u00eatre annul\u00e9es une fois pass\u00e9es.<\/strong><\/p>

Si vous avez d'autres questions concernant votre demande, veuillez envoyer un courriel \u00e0 returns@canadawheels.ca. Veuillez joindre autant d'images ou de vid\u00e9os que vous jugez n\u00e9cessaires et vous assurer que tous les emballages d'origine ont \u00e9t\u00e9 conserv\u00e9s.<\/p>

Articles endommag\u00e9s\/incorects<\/u><\/strong><\/p>

If you have received items that appear to be damaged or incorrect, please send an e-mail to Sales@lowboss.ca and include images of what you have received along with your order number within 24 hours of delivery. Any damaged products reported after 24 hours of the delivery date may not guarantee a replacement, and any claim received more than 48 hours after delivery will not be accepted.<\/p>

Veuillez noter<\/strong>\u00a0Veuillez noter que, une fois mont\u00e9s et\/ou utilis\u00e9s, les articles endommag\u00e9s\/incorrects sont consid\u00e9r\u00e9s comme accept\u00e9s tels quels et ne peuvent plus \u00eatre \u00e9chang\u00e9s ni retourn\u00e9s.<\/p>

Retourner un produit neuf<\/u><\/strong>\u00a0Produits<\/strong><\/u><\/p>

Lowboss Ltd souhaite que vous soyez enti\u00e8rement satisfait de votre achat. Notre politique de retour est simple : vous pouvez retourner tout produit neuf, dans son emballage et avec sa protection d'origine, dans les 30 jours suivant votre achat.<\/p>

Toutes les commandes retourn\u00e9es seront soumises \u00e0 des frais d'exp\u00e9dition de retour de 30 $ + taxes par article, sauf indication contraire.<\/p>

  • Cela ne s'applique pas aux commandes de pi\u00e8ces, ni aux clients du Yukon, du Nunavut ou des Territoires du Nord-Ouest. Veuillez contacter l'\u00e9quipe des retours pour obtenir un devis d'exp\u00e9dition.<\/li><\/ul>

    Probl\u00e8mes d'ajustement<\/strong><\/p>

    Si un probl\u00e8me d'ajustement est pr\u00e9sent, Lowboss Ltd exige que les clients prennent des photos du probl\u00e8me d'ajustement avant de demander un retour et ne couvrira pas les frais de main-d'\u0153uvre engag\u00e9s. Lowboss se r\u00e9serve le droit de demander le mod\u00e8le et l'ann\u00e9e du v\u00e9hicule en cas d'erreur d'ajustement, afin de valider les informations du v\u00e9hicule fournies lors de la commande.<\/p>

    Lowboss Ltd assumera tous les frais d'exp\u00e9dition engag\u00e9s pour les retours li\u00e9s \u00e0 l'ajustement lorsque la commande est garantie comme \u00e9tant compatible par Lowboss Ltd.<\/p>

    Articles incorrects<\/strong><\/p>

    Please inspect all items on your order after taking delivery to ensure your order has arrived correctly. If you believe any part of your order has arrived incorrectly, please send an email with photos of the incorrect item(s) to Sales@lowboss.ca or fill out a return request form and a member of our Returns team will work to have this replaced for you as quickly as possible. Please note that once used or damaged, incorrect items are considered accepted as received and can no longer be exchanged or returned. Lowboss Ltd will absorb all shipping charges incurred on returns\/exchanges where the items have arrived not as described\/ordered.<\/p>

    Remboursements<\/u><\/strong><\/p>

    Tous les remboursements seront cr\u00e9dit\u00e9s sur le mode de paiement utilis\u00e9 lors de l'achat (carte de cr\u00e9dit, PayPal ou Affirm). Tous les articles retourn\u00e9s doivent \u00eatre enti\u00e8rement inspect\u00e9s avant d'\u00eatre cr\u00e9dit\u00e9s. Nous ferons tout notre possible pour traiter votre remboursement rapidement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Lowboss Ltd wants you to be completely satisfied with your purchase. If you have any issues with the products you\u2019ve received, please send an email to Sales@lowboss.ca and our team of experts will work with you to find a lasting solution.\u00a0 If you wish to return, exchange, or cancel any items on your order, please […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":21,"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":12297,"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions\/12297"}],"wp:attachment":[{"href":"https:\/\/lowboss.ca\/fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}